Wills and deeds are some of the most important documents you’ll hold on behalf of your clients, so naturally you’ll want to know that they’re being kept in a secure facility built to protect and preserve them. When it comes to property, the original paper deed documents hold important value for a number of reasons and hard copies of wills can be the difference between straightforward probate and a problematic one. So, like many other key legal documents, they should be kept in an off-site secure storage facility. 

Archive-Vault are a Will and Deed storage company, based in Norwich, servicing solicitors, legal practices and mortgage lenders throughout East Anglia. We offer safe and secure storage facilities for thousands of important documents from Wills to share certificates, life insurance policies to property deeds and much more.

Offering Peace of Mind

By combining our highly secure storage facility with our intuitive and easy-to-use online Client Portal, we’re able to offer customers across East Anglia a first-class storage solution for clients’ documents. 

Complete Control

Once transferred to our specialist off-site facility, all documents are barcoded and tracked, offering point-to-point tracking so you’ll know exactly where your documents are at all times. Our online Client Portal allows round the clock access to your inventory with the ability to retrieve or book a delivery of documents in just a few clicks.

Other features of our will and deed storage services include:

• Fire and flood resistant, secure facilities
• 24-hour CCTV
• Pass-only access with fully vetted staff and tracked vehicles
• Fire-rated vault storage

Save Time, Create Space

By storing your clients’ wills and deeds with us, you not only enjoy the peace of mind that they’re being properly protected, but our efficient Client Portal means you spend less time looking for documents and more time being productive. It also means more space in your premises – particularly appealing for city-based practices where space is at a premium. 

Everyone’s Welcome

As a family business we’re passionate about supporting businesses of all shapes and sizes, so whether you’re a small family firm or have multiple offices around the globe, we have no minimum or maximum number of boxes we’ll look after on your behalf.

Scan on Demand Service

If you require a file but do not need the hard copy, our digital retrieval service, Scan on Demand, is perfect. Once we receive your request, we’ll retrieve the hard copy file for you, scan it and upload it to our secure Client Portal, which allows you to view, download or print your file in a matter of time. This enables round-the-clock access to your electronic document without having to wait for the physical copy, this is also beneficial if you are working remotely as you can access the Online Client Portal anywhere, anytime.

Secure Document Destruction for Peace of Mind

At Archive-Vault, we understand the importance of securely disposing documents. We’re committed to the highest level of secure document storage, protecting clients’ records through the entire information lifecycle, which includes secure destruction. Our document destruction service ensures that your confidential information is securely destroyed once it is no longer needed.

By recording the expiration date on your items on our system, we will proactively notify you when boxes or files are nearing the end of their retention period. This means you’re not paying to store sensitive documents past their retention period whilst helping your business to comply with the GDPR rules as well as your responsibilities under The Data Protection Act.

We take the responsibility of confidential waste destruction seriously. All material is destroyed in accordance with EN15713 (European Standard for Information Destruction) and sent for recycling. We’ll also issue you a Certificate of Destruction for your records, guaranteeing peace of mind your documents are permanently destroyed.

Trust Archive-Vault to handle your document destruction needs, ensuring the complete and secure destruction of your sensitive documents.