Will and Deed Document Storage

Accessing your original documents when you need them

Accessibility matters just as much as security when it comes to Wills and Deeds. If a document is needed for property transaction, probate, an audit or client request, being able to retrieve it quickly and reliably makes a difference.

Requests can be submitted through the secure online portal, with standard, next day, same day and out of hours delivery options available depending on urgency.

Every request is tracked from start to finish, giving you full visibility throughout the retrieval journey. For clients located further afield, we work with trusted courier partners who can securely transport documents nationwide.

Clear indexing and lifecycle control

Clear, consistent tracking and indexing is critical to effective document storage. It ensures every record can be located quickly and confidently whenever it’s needed.

Each document should be uniquely identified and linked to the correct client, matter, or property reference, creating a well structured archive. Consistent data fields help maintain clarity across teams, so information is always easy to locate and manage.

At Archive-Vault, documents are itemised and barcoded as soon as they’re collected, forming part of a fully traceable records management system. Movement is tracked, access is recorded, and a clear chain of custody is maintained throughout.

Our digital retrieval service, Scan on Demand

In some cases, you may not need a physical document, just the information it contains. Our Scan on Demand service offers a fast, secure alternative to physical delivery.

Once requested, our team locates the required hard copy and prepares it for scanning. High resolution images are captured using state-of-the-art equipment, ensuring clarity and accuracy while every document is handled with care throughout.

The file is then uploaded to our secure online portal where it can be viewed and downloaded.

This approach helps you access what you need quickly without original paperwork leaving our secure facilities. Scan on demand is ideal for client queries, internal reviews, or remote working scenarios. You can maintain full control and preserve integrity of the original document.

We have found Archive-Vault to be both efficient and helpful and we have full confidence in their service. I would have no hesitation in recommending Archive-Vault to others.

Head of Facilities, Solicitors

Having recently transferred to you from another supplier, we are finding your online client portal extremely beneficial to us, containing all the information we require with ease of access. We are also immensely relieved to have the facility to telephone you if we need some immediate help, with the staff being efficient and approachable.

Anonymous, Independent Residential Hospital

The service that Archive-Vault provides is exceptional. I use the service on a weekly basis and the team are thorough, professional and always extremely helpful. Thank you.

Research Governance Administrator, NHS Trust

We have been storing records and IT tapes with Archive Vault since summer 2015. The prices are competitive, and the team deal with data requests promptly, efficiently and with the correct amount of care. I look forward to working with the archive vault team for many more years.

Document Control Team Leader, Offshore Company

As a company we have used Archive Vault for a number of years. The team are extremely helpful, knowledgeable and go above and beyond on the service they provide. Nothing is too much trouble.

Coordinator, Offshore Services

I'd just like to say on behalf of all the team, a huge thank you for all your efforts. The drivers are so kind and helpful and it's so nice to speak to a real human being when booking collections.

Department Manager, NHS Trust

Archive Vault always deliver a very efficient service. The client portal is straightforward and easy to use when ordering files. Files are always delivered on time. Always very helpful on the phone and sort out our queries quickly and efficiently. A very professional operation.

Office Manager, Solicitors

We have been using Archive-Vault since 2013 and have always found the service to be efficient, fairly priced and a pleasure to work with. We are excited to now be using the scan on demand service which will be even more cost effective and efficient.

IT Manager, Estate Agent

In my dealings with Archive-Vault over many years through the course of my work at the care home, I have been very impressed. On every occasion that I have dealt with them, they have always been extremely efficient, professional and courteous. They obviously work hard to maintain this level of competence and many companies could learn a lot from their customer service.

Business Administrator, Care Home Provider

I can confirm that we have used the services of Archive-Vault since 2008 and have found the service to be excellent. The response to any request is very fast and efficient and the staff are very helpful. I would have no hesitation in recommending Archive-Vault should anyone be considering using their services.

Facilities Project Manager, NHS Trust

We have been using Archive-Vault to digitise old site plans. Friendly and helpful people who really cared and did everything they could to meet our requirements. I really can't recommend them highly enough.

National Account Manager, Space Management

Our Company has been using Archive-Vault for a number of years now. They provide a great service, always fast communications and service.

IT Operative, Equipment Manufacturer

We all find you very efficient and helpful. The delivery boys are very helpful and thorough. When we ask for collections or recalls, you are always very prompt.

Secretary, NHS Medical Practice

Will and Deed Storage

Secure storage for Wills and Deeds

Robust protection and chain of custody for original documents

Accessing your original documents when you need them

Clear indexing and lifecycle control

Our digital retrieval service, Scan on Demand

A structured approach to safeguarding your Wills and Deeds